Refund Policy

At Pro Audio Lads Pvt LTD, our commitment is to provide top-quality audio editing services. We value your satisfaction and strive to deliver the highest standards of service. However, we understand that circumstances may arise where a refund is necessary. To ensure a fair and transparent refund process, please review the following policy:

Refund Eligibility Criteria:

1. Service Dissatisfaction: If you are unsatisfied with the quality of the audio editing service provided, we encourage you to contact our support team within 7 days of receiving the completed work.

2. Technical Errors: In the event of any technical errors or issues that significantly impact the quality of the delivered audio editing, please notify us promptly for resolution.

Refund Procedure:

1. Contact Us: To request a refund, please reach out to our customer support team at hello@proaudiolads.com within the specified time frame, providing details about the dissatisfaction or technical issues encountered.

2. Assessment: Upon receiving your refund request, our team will review the provided information and assess the situation. We may request additional details or samples for evaluation.

3. Resolution: Based on the assessment, if the concerns are validated and meet the eligibility criteria, we will initiate the refund process within 7 working Days. Refunds will be issued through the original payment method used during the purchase.

Non-Refundable Situations:

1. Completed Services: Refunds may not be applicable once the audio editing service has been completed and delivered, except in cases of service dissatisfaction or technical errors.

2. Change of Mind: Refund requests solely based on a change of mind or personal preference unrelated to service quality may not be eligible for consideration.

Notes:

1. All refund requests are subject to review and approval by Pro Audio Lads Pvt LTD.

2. Refunds may be issued partially or in full, depending on the nature and extent of the issue reported.

3. Please allow [X days] for the refund to reflect in your account after the approval.

Policy Update: This policy is effective as of 31.12.2023 and may be subject to periodic updates. Any changes made to the refund policy will be communicated through our website.

For any questions or assistance regarding our refund policy, please contact our support team at hello@proaudiolads.com